Service

Midland Radio Links Ltd offer a full pre-sales support package that includes consultancy, technical support, product demonstration and site surveys. We aim to have a desiccated account manager on site within 48 hours to complete a full site survey free of charge (location depending). We aim to evaluate the needs of your requirement and offer the most cost effective, yet comprehensive solution. The services that Midland Radio offer are broken down below.

Pre-sales Support

› Site Survey
› Onsite Technical Support
› Product demonstrations
› Consultancy
› Quotations
› Systems design and drawings

Post-Sales Support

› Extension of manufacturer’s warranty (Motorola Only)
› Full maintenance packages
› System health checks
› Telephone support 24 hours
› Onsite customer training
› Remote system access with email and text notifications

Value added services

› Customised engraving
› OFCOM management
› Next Day Delivery
› Stock Holding